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Watermark in chromacam logitech c922

Bekir Sep 14, 2017 02:32AM CDT

Hello,

Yesterday i bought the logitech c922 but noticed that the watermark is still up. i dowwnloaded the program from "http://support.logitech.com/en_us/product/c922-pro-stream-webcam/downloads" but still is up. Is there anything else i could try ?

Im using windows 10 pro 64 bit 32 GB ram.

Regards,

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Support Team Sep 14, 2017 12:23PM CDT ChromaCam ChromaCamSupport

Hi Bekir, that is not expected. No worries though, happy to help.

Create an account here: https://user.chromacam.me/register

And then download ChromaCam from here: chromacam.me/download

Let us know what email address you used (you can ping support@chromacam.me) if you want your email to remain private, and I’ll make sure you have a complimentary Pro subscription in light of the problem!

Best
Nick
ChromaCam Support Team

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Support Team Nov 09, 2017 02:55PM CST ChromaCam ChromaCamSupport

Hi Nirmal, we have three tiers of ChromaCam. The first is ChromaCam Lite. That will allow you to do basic background removal. Then there is ChromaCam for the c922, which gets rid of the ChromaCam watermark, and lets you upload your own backgrounds. That is free for c922 users. And then the final tier is ChromaCam Pro, which has a $29.99 one time upgrade. This enables you to use Presentation Mode, and upload your own logos, over and above the features that comes with ChromaCam Lite or ChromaCam for the c922.

The place to download the c922 no watermark version is on Logitech’s website.

Does that help?

Best
Nick
ChromaCam Support Team

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Nirmal Nov 13, 2017 04:14PM CST
Hi Nick,

This is the link from Logitech's site: https://www.chromacam.me/download/. I followed the link from this page: http://support.logitech.com/en_us/product/c922-pro-stream-webcam/downloads#

I am still seeing watermark though on my C922 though.

Thanks,
Nirmal
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Support Team Nov 13, 2017 04:15PM CST ChromaCam ChromaCamSupport

I will ping you directly Nirmal, since this actually looks like a small bug with our most recent version, and want to ask a few questions in order to solve it.

Thanks!
Nick

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