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Update error - please close this process before continuing with the installation process chrome.exe

Andy Apr 17, 2017 08:42PM CDT

Trying to install chromacam update but I keep getting this error even though Chrome is NOT running.

Update error - please close this process before continuing with the installation process chrome.exe

Any suggestions?

1 Community Answers

Best Answer
Support Team Apr 19, 2017 04:18PM CDT

Hi there Andrew, thanks for the question, but I am sorry for your trouble installing ChromaCam.

Sometimes there are fantom Chrome processes running, even though the application has been closed. The simplest thing to do would be to reboot your computer and then install ChromaCam as your first action post-restart. That will ensure that there are no open programs like Chrome potentially interrupting installation.

Regards,
ChromaCam Support


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