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Jacoby L Arrington Nov 23, 2016 03:43AM CST

Is there a way that if users have headphones, can you not cut out the headphones. Some of us really enjoy having them on while streaming, and the cutting of them is annoying.

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Support Team Nov 23, 2016 11:08AM CST ChromaCam ChromaCamSupport

Hi there Jacoby, we totally understand where you are coming from. Headphones present one of our biggest challenges at the moment, since they are on your head and take the shape of a head, but are obviously a discrete object. This confuses the Machine Learning algorithm a bit, and we are working hard to solve this one. One thing to try would be to keep the headphones on your ears, and kind of tilt the connecting bit so that it’s a bit more towards the back of your head, instead of the middle.

The other thing that will help will be using a background with a strong contrast to your headphones, which will help them stay extracted from the background when on your head.


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