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How to resize new background image?

Georges Nov 04, 2016 07:03AM CDT

Hello everyone,

I have looked and tried again and again many different image. But none matches the background size. You always have some blue border.

Do you know what should be the optimal new background image size?
Or how to get rid of these blue borders?

Thanks!

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Support Team Nov 07, 2016 04:21PM CST ChromaCam ChromaCamSupport

Hi there Georges, thanks for the note, but sorry for the issue. Each video chat app is a little bit different. For example an image that is perfectly sized for Hangouts, might have an issue in WebEx or Skype. You will want to use the image size that works best for the particular app that you are using.

In the future, we are working on some functionality where you can modify these manually in the app, but for now, you’ll want to find the background image size that matches in the particular app. Which video chat app are you using?

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